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RMM Solution
// Remote Monitoring & Management (RMM)
Systems Management is the easy and affordable way to manage, monitor, maintain and support all your organization’s devices and IT systems, whether they are in the office or remote. Thanks to the pre-configured settings, the learning curve is practically non-existent, and it ensures that the organization’s IT infrastructure operates exactly according to plan.
- 100% granular visibility of your devices for centralized and simple IT policy enforcement.
- Asset management controls for IT.
- Remotely and proactively solve problems without impacting users.
// KEY FEATURES
Advanced Security Technology
100% Cloud-based solution
No
additional infrastructure. Manage
all devices at any time and from
anywhere
Secure access to the service
Two-factor authentication to verify
identities. Encrypted communication
with the server.
Management via an extremely lightweight agent
Windows,
Linux, Mac, Android and iOS devices.
Agent-free management
Printers
and other network devices (routers,
switches, etc.) via SNMP, WMware
ESXi (with the vSphere client) and MS
Hyper-V.
Alerts and monitoring
Monitor
use of CPU, memory and hard disks,
printers low on ink etc, with real-time
graphs and alerts.
Make full use of our ComStore
Where you will find hundreds of
monitors for applications such as
Exchange, SQL and IIS, backup
services, etc. Tools for freeing up disk
space and many other options.
Rapid tasks and scripts
Create your
own scripts or download them from
our ComStore. You can also modify
them to suit your needs and launch
them.
Patch management
Automate the
deployment of updates and patches
for the software installed.
Remote access
Task management,
file transfer, registry editor, command
line, event log, etc. Repair devices
without interrupting users, even if
they are switched off. Access to users
desktops – either shared or with
complete control.
Software deployment
Centrally
deploy software and updates.
Tickets system
Organize, classify
and prioritize incident resolution.
Share and reuse technical procedures
for resolving problems.
Manage smartphones and tablets (MDM)
Establish password policies,
control over use of the device, remote
connectivity settings, remote locking
and data wiping.
Security certificates
FISMA, SAS70,
ISO 27001 and PCI DSS.
// technology index
Five steps for increasing efficiency
